Frequently asked questions
FAQs
Everything you need to know about the product and billing.
How do I purchase a service online?
Purchasing a service online is easy! Simply navigate to our Get Started page, select the plan that best suits your needs, and click the ‘Purchase’ button. Follow the on-screen instructions to complete your transaction securely.
What if I prefer to speak with someone before purchasing?
We understand the importance of making informed decisions. If you prefer to speak with a team member, you can reach us at +1 489 03 84 04. We’re here to answer your questions and help you choose the right service.
Can I change or cancel a service after booking it?
Yes, you can change or cancel your booking up to 24 hours before the scheduled time. To modify or cancel your service, please visit your account dashboard or contact our customer support for assistance.
What should I do if I encounter technical issues during my session?
If you experience any technical difficulties during your session, please inform your tech helper immediately. We are prepared to troubleshoot issues on-the-spot to ensure a smooth and productive session.
Are there any additional fees beyond the quoted service price?
No, there are no hidden fees. The price you see at the time of booking is the total cost. Any additional services or products will be discussed and priced separately, with your consent.
How secure is my personal information when booking a service online?
Protecting your privacy is a top priority for us. We use industry-standard encryption and secure servers to ensure that your personal and payment information is protected at all times.
Do you offer services for all types of devices and operating systems?
Yes, we offer support for a wide range of devices including smartphones, tablets, computers, and smart home devices across various operating systems such as Windows, macOS, Android, and iOS.
Still have questions?
Can’t find the answer you’re looking for? Please chat to our friendly team.
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